Harbortouch has received its share of accolades and testimonials from its loyal customers. Moreover, the Harbortouch brand has received several coveted business awards thus far: Bronze Stevie Award in the 2012 American Business Awards, the Silver Winner in 2012 Best in Biz Awards, and the Gold Winner by the 2012 Gold Bridge Business Awards for its all-encompassing, comprehensive POS systems. The company has been lauded for its integrated POS platform, combining advanced sales, inventory, and personnel management tools.
Thus far, referrals have been a tremendous source of building our client base because we realize this vital point: The POS system itself must not only support merchants in enhancing their business operations, but, we too, must address merchant concerns and needs. All too often, companies forget about the ‘human element’ and the fact that we’re really in the ‘helping field.’ Towards that end, we strive to provide exemplary customer support, promptly answering email messages with clear, thoughtful responses. We’re available by phone as well, and if we’re not able to take your call, a representative will call you back in a timely fashion. (It’s important to note that our parent company, Harbortouch, has 24 hour technical support, too, 365 days a year, and provides another layer of customer support.)
In addition, testimonials are easier to accumulate when folks realize that they’re getting a bargain. Well, our POS systems are priced just right: No money down is required; rather, an affordable monthly fee and quarterly fee is assessed. The accompanying credit card processing rates may just well be the envy of your merchant friends, too. We pride ourselves by offering a super competitive fee structure where all rates are disclosed. We realize that our long-term POS plan requires a commitment on your part, and in return, we’re committed to offering you rates that rank among the lowest in the field. We’re looking to create win-win relationships, and we have no doubt that you will soon be offering a testimonial which will attract even more customers.
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